Physical Therapy
Occupational Therapy
Outpatient Therapy Services
Total Joint Navigators
Referral Process
Location
Special Considerations for Out of Town Clients
Costs for Services
Cancellation Policy
Therapy Services is located in the Thomson Centre next to the Whitehorse General Hospital.
The department is open:
Monday and Thursday from 8 a.m. to 5 p.m.
Tuesday, Wednesday and Friday from 8 a.m. to 4 p.m.
Physical Therapy
Outpatient physical therapy is provided to clients with orthopaedic neurological and respiratory problems. UV-B light therapy for skin conditions and a pelvic floor program focusing on incontinence and pelvic pain are also available. Clients with Worker’s Compensation claims are generally not seen by our service and should be referred to private physiotherapy services. Clients with Extended Health coverage are encouraged to attend private physiotherapy services.
Occupational Therapy
Occupational Therapy focuses on assisting clients in achieving functional independence in their daily tasks and roles. We offer custom splinting for various arm/hand problems; foot assessment and foot care education for arthritic and diabetic patients; compression garment prescription, wheelchair assessment and prescription, aids to assist clients with activities of daily living; as well as cognitive and functional assessments.
Outpatient Therapy Services
Therapy Services is located in the Thomson Centre next to the Whitehorse General Hospital.
All clients should arrive at their FIRST APPOINTMENT 10 MINUTES EARLY
Total Joint navigators
The Total Joint Navigators in Therapy Services at Whitehorse General Hospital are available for support and guidance to patients having total hip or knee joint surgery. We assist in creating a seamless flow of services to help the patient through the total joint replacement process, whether their surgery is at WGH or down South. This service is free to Yukoners preparing for a total hip or knee replacement.
In order to ensure that patients have a good understanding of their upcoming surgery, how to prepare themselves and their homes, and what to expect post-surgery, they are invited to attend a pre-operative class in Therapy Services at WGH. Patients from the communities can attend the class via telehealth if required. This group session is scheduled on an as-needed basis, and facilitated by a physiotherapist, dietitian and surgical nurse.
We also loan out patient education material with Yukon-specific information, provide referrals to Red Cross for necessary adaptive equipment, and pre-book outpatient physiotherapy appointments.
Referrals to the Total Joint Navigator may be made by patients, family physicians and orthopedic surgeons.
Pre-op Total Hip and Knee Replacement Surgery Information (pdf)
Referral Process
All clients must have a physician’s referral to receive therapy. All referrals are reviewed and triaged for urgent care needs. Our goal is to see all urgent referrals within 7 days. Non urgent referrals wait longer for an appointment.
Location
Therapy Services is located in the Thomson Centre next to the Whitehorse General Hospital.
Special Considerations for Out of Town Clients
Clients from rural communities do not need to attend the screening interview. Referrals from community health centres/nursing stations should be faxed to Therapy Services. The client will be contacted regarding their appointments. Generally these clients will be seen for two appointments over two consecutive days. Arrangements for travel and accommodation are the client’s responsibility.
Costs for Services
There may be costs for products supplied or recommended by the therapist. Some of these costs may be covered by health insurance plans such as Seniors Program, Chronic Disease Program, Non-Insured Benefit program or an Employer Extended Health Plan. Clients are responsible for any costs not covered by any health plan. Ask your therapist for more information.
Cancelation Policy
Please call at least 24 hours in advance to cancel an appointment.
Failure to attend your initial appointment or two follow up appointments without notification may result in discharge from therapy.
We strive to provide services within reasonable time frames. Please help us serve all our clients by attending scheduled appointments and by giving 24 hours notice when canceling an appointment. Let us know if you are available on short notice and you name will be added to our short notice list.